Icons for Common Actions

The following list shows the most common icons and their meaning, and the tooltip we always use. These icons should not be used with a different meaning, even in a different context.

Icon Tooltip Description
Send feedback Opens a dialog for the customer to send feedback on this page. ​
View Opens the item fully for viewing.
Edit Opens the item in edit mode.
Delete Deletes the item from the current page. This is always followed by a confirmation message clarifying exactly what is deleted and where.
Help Opens a larger tooltip with detailed description and a link to the help website.
Refresh refreshes the page/list.
Combine Combines two items to make a third.
Copy Creates an identical copy of the item.
View contact list Displays the Search results page with a list of the contacts in the selection.
Rename Opens a pop-up containing only the name field of the item.
Report Opens the reporting page for the item.
Personalization Opens the Personalization feature.
Conditional text Opens the conditional text feature.
Send Time Optimization indicates that this email was sent using STO.
Incentive Recommendation Indicates that this email contains an incentive.
Settings Opens the settings for the item.
Delete permanently The skull and cross-bones deletes an item from the database not just from the page.